Return Policy
At SquirkyBear, we understand that sometimes a product may not meet your expectations or needs. That's why we have a comprehensive return policy in place to ensure your satisfaction.
Our return policy allows for returns within 7 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
If you wish to initiate a return, please contact our customer service team within the specified timeframe. They will guide you through the return process and provide you with a return authorization number.
Once you have obtained the return authorization number, please securely package the item and include the original receipt or proof of purchase. We recommend using a trackable shipping service to ensure the safe return of the item.
Upon receiving the returned item, our team will inspect it to ensure it meets the return criteria. If the item is deemed eligible for a return, we will process a refund to your original method of payment. Please note that shipping fees are non-refundable.
If you receive a defective or damaged item, please notify us within 48 hours of receiving the product. We will arrange for a replacement or refund, depending on your preference.
It is important to note that certain items are exempt from our return policy. These include personalized or custom-made products, as well as items that have been used or damaged by the customer.
If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with SquirkyBear is nothing short of delightful.